Social Media Marketing Trends

Social media marketing disappears

Social media is going to be integral part of everything we do when promoting our business. This will make social media an integral part of marketing and it will not be a separate activity. Much like SEO or email marketing, social media will be just one tool in the box.

Integrating social media to corporate websites

Brands start large scale integration of social media content into their digital properties. Big brands will use social media connect and user generated content to get closer to customers. This will help them get most out of true fans and brand advocates by linking their web properties to conversations.

More support through social media

The integration of social media will lead to people reporting their problems in their channel of choice. Social media integration lets some of those problems be handled by the peers. However, companies should find ways to avoid their social media channels becoming a glorified helpdesk.

Social CRM will make inroads in larger organizations

Social data will be added to the CRM systems to find trends in sentiment and individual preferences of customers. The goal is to engage the customer in a conversation and give value that binds them tighter to the brand. As brands lose control of online interaction social CRM will help them react and predict how conversations are taking place. Findings from IBM showed that in the next three to five years, 81% plan to focus on customer analytics and customer relationship management (CRM) solutions.

Social media will influence more sales

Social media integration will allow customers to get real user opinions before making purchase decisions. Social commerce is not web shop on Facebook. It’s a digital property where people can make their decision based on marketing materials from the brand and augmented with feedback from existing customers in a form of ratings, reviews and comments.

Social commerce on mobile devices

We will lead into a new era in eCommerce where you can directly purchase from your Facebook account. With proliferation of mobile platforms social commerce will become popular on mobile devices. Facebook’s Open Graph will also let you directly purchase with Facebook credits based on recommendations by your friends.

Social media budgets will grow

Most companies will increase their social media budgets. This includes in-house spending on and outsourced services and part of the investments go to boost their own social presence through blogs and product reviews. Rest goes to external sites like Facebook.

Social media advertising will grow

Social media channels are looking to turn a profit so they are looking for ways to get at your advertising budget. Facebook, LinkedIn, Twitter and others are looking into way to display more marketing messages to their users. This will increase budgets dedicated to social media advertising.

Social media advertising will grow to $5 Billion in 2012, 25% of that vill be locally targeted social advertising.

Social media ROI is a must

More result oriented. Still less than half of the marketer’s measure results from social media. Social media ROI is a hot topic but less than half of the marketers report seeing it. We see that the budgets will grow and social gets more important in the brand’s marketing mix. This means that C-level will demand results. Dollars in sales - It can be as easy as direct sales from Facebook or a bit more vague as in conversion rate of people from social channels is higher than average.

In the course of our conversations with CMOs worldwide, an overwhelming consensus emerged. The vast majority of CMOs believe there are three key areas for improvement. They must understand and deliver value to empowered customers; create lasting relationships with those customers; and measure marketing’s contribution to the business in relevant, quantifiable terms.

Rise of the branded content

Next to advertising there will be a push be in the user’s stream. This means brands need to create content that is good enough to be curetted and shared. Content has longer shelf life, can be reused in different channels, and has higher perceived value for customers. This means that content creation budgets may in many cases exceed the social advertising budgets. It wouldn’t be surprising if some brands will kill advertising in favor of content creation.

Content Curation and Discovery

Information explosion has created an attention deficit and people want to have a quick overview of what’s important and easily find what they need. Aggregation and content curation are going to be very important and brands start filtering information to give value to their customers. Brands will integrate curation into their IT or use third party services. News aggregation apps like Flipboard and magazine apps will find a market in corporate circles.

Tabletizing and mobilizing websites

Not exactly a social media thing but businesses start to make their sites mobile. Like 10 years ago companies made websites because everybody else did; now they will make their sites mobile because everybody else does. People will use more social networks’ messaging instead of regular email and IM. (Webmail providers should be worried).

Social gaming will grow and spill over to real world

Social Media Games have more players than prime time TV shows have viewers. In-game ads and branded game items will become important promotional tools. As social media will become more mobile so will social gaming. This means that games that are hosted on social networks, such as Zynga and EA on Facebook, will be playable on mobile devices. 

These kinds of games will be played on-the-go – when you’re traveling by bus, sitting in a boring lecture, waiting for your lunch. Social gaming will be integrated with real life to physically perform tasks offline that have effect in the virtual world. Engage real friends; go to locations, flash mobs, etc. The potential growth of mobile social gaming will be huge.

Location! Location! Location!

Location based services will be everywhere. The Local information, reviews, coupons, loyalty programs and more all tied in with your social graph. We are moving towards an era of real-time need for information. More and more people will be checking for recommendations about nearby restaurants, bars, hotels, etc. Location based services will be part of many marketing campaigns. Near-field communication chips in mobile devices get more common and will pave the way to the new era of “tap & pay” commerce. Loyalty programs will start moving towards NFC and location based solutions. NFC will be a convenient way for you to connect, share and react.

Most social media usage will be on mobile devices

Social media is happening in real time and people share content when it’s happening! As smart phone penetrations reaches majority and tablets become increasingly popular, sharing content will move towards mobile devices. Smart phones give us extra depth into personalization – we can share what we want, when we want. The limits are fading! You will always be connected with social media, no matter where you are!

Group buying sites will add location based services

Let’s face it, it is a brain dead model. Grow a huge list by offering really cheap deals and then sell that list to businesses to get really cheap deals. Group buying will not go away but businesses will understand better what it is and use it accordingly. To spell it out: businesses buy an opportunity to let potential customers sample their offering at a hugely discounted rate in hopes of repeat business. New layer of value can be added by integrating with location based services that will alert users to deals when they are in the neighborhood.

Interacting with live TV in social media

Live TV shows will react to user interactions such as votes, suggestions, etc. We have the ability to change what’s happening by providing real-time feedback on social networks. TV is going to be everywhere through mobile apps.

News will be social

News websites will gradually be replaced by applications integrated with social media technology such as Facebook’s Open Graph. While this won’t happen instantly, we’re going down that road as we speak. People will be reading news from their dedicated applications such as iPad’s Flipboard or Washington Post Social Reader.

Mobile apps will become more social

All of the successful new mobile apps will be deeply integrated with social networks allowing you to share and engage more than ever before. We will be taking in a lot of suggestions and recommendations from our friends, colleagues and other trustworthy peers.

Your social media footprint will grow

Frictionless sharing capabilities and social gestures will make our lives increasingly visible on social networking sites. Music, TV shows, check-ins, purchases and more will be automatically posted to social media sites. Always connected, always sharing! If you don’t share, your friends will. Some may raise privacy concerns but most people will ignore the implications and their lives are going to be more open than ever before.

Facebook will break the 1 Billion people mark

Where do those more than 1 billion Facebook users come from? The countries with more than 20 million people and Facebook penetration below 20% will add most of this growth in 2012. Add the potential growth of other countries and you get to a cool billion or 1.1 billion even. And that does not include China.

Source: www.dreamgrow.com

Ten Advantages of Online Marketing Vs. Traditional Media

A lot of small business people are very curious about online marketing, but they don’t understand how it can directly increase their business. Many of them are seeing less return from their advertisements in traditional media like The Yellow Pages, newspapers and direct mailing campaigns, and are looking to explore new ways of expanding their market share. When the advantages of online marketing are laid out, it is easy to see how it is oftentimes a more cost-effective marketing solution for small businesses.

These are some of the many advantages that online marketing offers over traditional media outlets:

1. Reduced Cost

The starting cost of online marketing is only a fraction of the thousands of dollars that Yellow Pages, television and radio ads cost. For example, you can get a free listing on Google Local that will be just as effective as a costly online Yellow Pages ad. In addition, while traditional ads may only run for a short time, a search engine optimization campaign can deliver long-term results. You can also save money with online Pay-Per-Click advertising where it is easy to experiment with small ad volumes until you perfect your strategy and then expand your marketing budget when you are assured of a positive sales return.

2. Everything Is Measurable

When you place an ad in the newspaper or a magazine, it can be difficult to assess the direct sales impact for your business. With online marketing, everything can be tracked and illustrated in detailed graphs that illustrate traffic growth, leads and sales conversions from your specific search marketing campaigns. Using a free traffic analysis tool like Google Analytics, it is easy to calculate your return on investment (ROI) so you can appreciate the excellent value generated from your online marketing budget.

3. Brand Engagement

In the crowded market, you need to establish and maintain positive brand awareness and client loyalty. Apart from word-of-mouth and leveraging your personal relationships with your established clients, a website is the most important marketing tool a business can have. A regularly updated website with well-written content that maintains people’s interest is essential to showing people exactly how your business is distinctive – and how you offer the best value to your clients.

4. Demographic Targeting

The degree to which an online marketing campaign can target and measure the response from specific demographics and regions is often astonishing to business owners who normally use traditional media. New demographic prediction and online advertising platforms allow you to specifically target the specific consumer demographics most likely to buy your products. In particular, if you want to target young people between the ages of 16-30, you’ll need an online marketing strategy to reach them where they spend the bulk of their time: On the Internet and on social media sites.

5. Real-Time Results

With online marketing you don’t have to wait weeks to see a significant boost in your business. With a paid search marketing campaign you can experience real-time results that enable you to fine-tune your marketing message to achieve your desired effect. If your marketing strategy isn’t working effectively, real-time monitoring tools allow you to easily pin-point exactly where you are going wrong.

6. Easily Refine Your Strategy

Using online marketing analytics and tracking tools you can test conversion rates at a fraction of the cost of a traditional media campaign. Online marketing levels the playing field and allows savvy small businesses to compete in competitive niches that previously would only be open to large corporations and their massive marketing budgets. If your marketing strategy is not bringing in the return on investment (ROI) that you desire, you can work to perfect it without having to launch an expensive new campaign as would be required with most traditional media outlets.

7. Long-Term Exposure

The benefit of an organic search marketing campaign that optimizes a website for specific keywords is that you will achieve a long-term return on your investment. Once your website’s visibility is well-established with search engines, it is easy to do regular low-cost maintenance of your strategy. The early adopters of new online marketing platforms like social media marketing will have a significant head start over their competition.

8. Product Information

Today’s savvy consumers want to compare reviews and opinions of friends, trusted bloggers and industry experts before they make a decision. If you can provide quality, linkable information that is what people are looking for, then the next step of converting users into paying clients can be very easy. With social media networks like Facebook and Twitter re-enforcing the value of positive word-of-mouth exposure, trust is more important than ever in the marketing field.

9. Less Intrusive

Most savvy consumers dislike intrusive traditional marketing methods like direct mailing, print ads and television advertisements. When someone buys a newspaper or magazine, they want to read interesting articles not are bombarded with irrelevant ads. While mediums like television can still be useful for maintaining awareness of large corporate brands, it is not an effective medium for most small and medium-size businesses. With online marketing, you can target consumers precisely when they are searching for products and services that your business can provide.

10. Holds Their Attention

When people read the newspaper or a magazine they may scan over the advertisements beside the article but there is no way to engage their attention. With online marketing you can encourage them to take action, visit your website and read about your products and services which results in vastly increased “stickiness” of your marketing message.

Source: www.marketingsmartt.com

What is e-Marketing and how is it better than traditional marketing?

Marketing has pretty much been around forever in one form or another.

Since the day when humans first started trading whatever it was that they first traded, marketing was there. Marketing was the stories they used to convince other humans to trade. Humans have come a long way since then, (Well, we like to think we have) and marketing has too.The methods of marketing have changed and improved, and we've become a lot more efficient at telling our stories and getting our marketing messages out there. E-Marketing is the product of the meeting between modern communication technologies and the age-old marketing principles that humans have always applied.

What is e-Marketing?

Very simply put, e-Marketing or electronic marketing refers to the application of marketing principles and techniques via electronic media and more specifically the Internet. The terms e-Marketing, Internet marketing and online marketing, are frequently interchanged, and can often be considered synonymous.

E-Marketing is the process of marketing a brand using the Internet. It includes both direct response marketing and indirect marketing elements and uses a range of technologies to help connect businesses to their customers.

By such a definition, e-Marketing encompasses all the activities a business conducts via the worldwide web with the aim of attracting new business, retaining current business and developing its brand identity.

Why e-marketing important?

When implemented correctly, the return on investment (ROI) from e-Marketing can far exceed that of traditional marketing strategies.

Whether you're a "bricks and mortar" business or a concern operating purely online, the Internet is a force that cannot be ignored. It can be a means to reach literally millions of people every year. It's at the forefront of a redefinition of way businesses interact with their customers.

Source: www.quirk.biz/